Christina O'Malley

Christina J. O’Malley is the head of digital and emerging care transformation at Penn Medicine. Christina is passionate about transformation strategy and is experienced in scaling new care models across the system by working in lockstep with operational partners.

Prior to her current role, Christina served as director of network telemedicine at Penn Medicine, where she led enterprise strategy and operations for connected health across six hospitals and over 200 outpatient practices. During that time, she enabled the rapid scaling of telehealth programs during the public health emergency, supporting 15 percent of office visits across the enterprise. She also provided system-wide guidance on reimbursement strategies, regulatory compliance, and equitable care delivery.

Previously, as an innovation manager at the Center for Health Care Innovation (now CHTI), she led several connected care and patient experience initiatives including Medicine OnDemand, a virtual urgent care model, and PMX Feedback, a patient experience management platform that replaced a vendor with 95 percent market share. Christina’s professional journey also includes experience as a health care consultant at Deloitte, where she advised senior health care leaders on strategy and digital transformation.

She holds a Master of Health Administration from Johns Hopkins University Bloomberg School of Public Health and a Bachelor of Science in human development and psychological services from Northwestern University.