• Nurse strapping blood pressure cuff onto a patient at home
  • Staff discussing ideas beside an easel pad full of writing
  • Clinicians reviewing Heart Safe Motherhood dashboard
  • Workshop attendees adding stick notes to a workflow diagram

We reimagine health care delivery for dramatically better outcomes.

Learn about the Center for Health Care Transformation and Innovation
Nudge Unit logo Designing and implementing scalable nudges to improve medical decision-making and patient outcomes Learn more White Way to Health logo Providing technology infrastructure for sustainable behavior change interventions Learn more White PHL logo Rapidly evaluating and implementing evidence-based interventions to improve health outcomes at scale Learn more White CHJ logo Enabling health through racial, economic, and environmental justice Learn more

Impact

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$106M
in grants and awards
75+
solutions implemented
560+
publications

Featured News

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Kathleen Lee named a PA "40 in their 40s" changemaker City & State Pennsylvania Kathleen Lee, MD, associate chief transformation officer and associate vice president at the University of Pennsylvania Health System, was recognized by City & State PA for her leadership in health care, driving new care models and platforms that improve outcomes for patients, health care workers, and the health system. Read more
Nudges help more ED patients access treatment for alcohol misuse Annals of Emergency Medicine A Penn Medicine Nudge Unit initiative increased naltrexone prescribing for patients with alcohol-related conditions – from 0.2 percent up to 3 percent – in emergency departments (EDs), helping more patients access evidence-based treatment before leaving the hospital. The intervention uses behavioral science and EHR-based nudges to make it easier for clinicians to identify eligible patients, prescribe medication, and connect them with additional support. The work has drawn national attention, including coverage in STAT News, as a promising approach to addressing the growing impact of alcohol misuse. Read more
Automated calls reduce missed appointments NEJM Catalyst A CHTI-led trial found that automated phone calls help reduce the no-show rate among patients most likely to miss their appointments. When these patients received calls that let them easily confirm, cancel, or reschedule, the no-show rate dropped by 1.7 percentage points. The approach proved effective over time and has since been expanded across the health system using a scalable communication platform. Read more
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