Jency Daniel is a senior innovation manager at the Center for Insights to Outcomes. In this role, she leads projects that utilize information technology tools that can serve as a crucial interface between patients and clinicians.
Jency is passionate about the clinician experience at the point of care and streamlining workflows using evidence-based practices. Being a nurse, she believes that nurse empowerment is key to challenging the status quo in health care delivery and improving patient outcomes. As a result, her evidence-based doctoral capstone project focused on piloting a practice-based shared governance nurse council in ambulatory care in the Heart and Vascular Center (HVC) at the Perelman Center for Advanced Medicine (PCAM).
Jency began her nursing career in 2001 in India and moved to the U.S. in 2007. Since joining Penn Medicine in 2010, she has assumed increasingly complex roles within the health system. She started as a nurse in the Cardiac Intensive Care Unit and, in 2014, became part of the PennChart implementation project. As a clinical analyst with Corporate IS, she was instrumental in strategizing and designing several PennChart workflows. Key projects included the Comprehensive Critical Care Rounding Report, Code Status Redesign, Nurse-Driven Universal Screening Assessment for Inpatients, and CMS Certification for Inpatients. In 2019, she joined the HVC at PCAM as a clinical manager, providing oversight of daily clinical operations for the fast-paced, high-volume center.
Jency received her bachelor's degree in nursing from SNDT University, Mumbai, her master's degree in nursing from Holy Family University, and her doctorate in nursing practice from Thomas Jefferson University. She continues to serve as a member of the Grand Rounds Steering Committee for the Clinical Practices of the University of Pennsylvania and is a member of the American Organization of Nursing Leadership.