Impact

Success at CHTI is not defined just by the discovery of a novel approach but rather by the implementation and scale of new care models, devices, and technology that meaningfully improve health and health care for patients and clinicians at and beyond Penn Medicine. This page highlights tangible examples of the impact of our work.

 

$106M
in grants and awards
75+
solutions implemented
560+
publications
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Active choice nudges can provide a big boost to vaccination rates Read more
PennOpen Pass green pass PennOpen Pass enabled Penn to safely resume academic, research, and clinical activities amid COVID-19 Read more
Low-incentive daily lotteries encouraged sustained adherence to remote monitoring regimens Read more
Behavioral interventions motivated individuals to cut back on risky driving habits Read more
Advanced Heart Care at Home brochure Advanced Heart Care at Home increases quality days at home for seriously ill heart failure patients Read more
Split image showing a clinician holding an endoscope at top and a FIT kit sample tube at bottom, with a question mark overlaid in between the images Offering a choice of colonoscopy or FIT doubled colorectal cancer screenings Read more
Penn Preview increases the percentage and quality of pre-visit dermatology photo submissions Read more
Loss-framed financial incentives increased physical activity among patients with ischemic heart disease Read more
E-consults reduced the wait time for specialist input from 3-6 months to only 72 hours Read more
Penn Medicine's ICU Board decreases length of stay and lessens morbidity among mechanically ventilated patients Read more
The Lancaster Concierge Service facilitated seamless experiences for nearly 2,000 patients in its first year of operation Read more
Below-the-knee shot of person stepping on a scale Live Better reduced 30-day readmissions for cirrhosis and liver transplant patients by 43 percent Read more
Peer mentorship helped improve diabetes control among Black veterans Read more
Mailed outreach with opt-out framing and a signed order doubled the liver cancer screening rate Read more
Online reviews of specialized drug treatment facilities identified drivers of patient satisfaction Read more
Combined lottery incentives lead to a 12 percentage point increase in physical activity among overweight and obese adults Read more
Patients meeting with clinician Fast Track to Fertility increased annualized new patient access by 24 percent Read more
Nudges and machine learning led to a fourfold increase in the rate of serious illness conversations among cancer patients Read more
Provider using a laptop with the ostomy output dashboard open The Penn Ostomy Output Program reduced ileostomy readmissions by 30 percent Read more
Giving patients a choice in their goals and having them start right away increased physical activity Read more
SOAR reduced length of stay among older adults by more than one day and decreased 30-day readmissions by 30 percent Read more
An active choice intervention increased orders for colonoscopy and mammography tests Read more
High Five sign-in screen In 2022 more than 56,000 High Fives were sent Read more
Eyes on Site increased retinal screening rates, enabling early diagnosis of diabetic retinopathy Read more
LiveAware increased screening rates among patients at-risk for liver cancer by 26 percent Read more
Community health worker and an older woman at a table pointing at a piece of paper IMPaCT delivers a $2:1 annual return on investment to payers Read more
CARe eliminated three of four in-office visits for post-surgical patients Read more
Financial incentives and free cessation aids helped patients quit smoking Read more
Facebook status updates predicted health conditions better than demographic information Read more
Cavalry prevented 82 percent of readmissions among COPD patients Read more
Opt-out FIT kits paired with serial text messaging increased CRC screening tenfold Read more
A series of access-focused interventions increased neurology year-over-year growth in visit volume by more than 16 times. Read more
An automated texting system found that 61 percent of opioid pills go unused after surgical procedures Read more
Gamification interventions with supportive, competitive, and collaborative incentives significantly increased physical activity Read more
Two call center employees looking at a computer while one speaks into a headshot Load balancing lowered primary care appointment wait times from four weeks to a few days Read more
A program to manage care for superutilizers lowered admissions by 43 percent and cut readmissions in half Read more
Mother holding an infant and looking at cellphone Healing at Home's automated chatbot correctly answered 80 percent of inquiries from new parents Read more
Person wearing AIR-AD vest AIR-AD improves quality of life for COPD patients by offloading the work of breathing Read more
Penn Medicine's employee hypertension program helps 94 percent of patients achieve target blood pressure Read more
Stating that shots were “reserved” or “waiting” for patients increased vaccination rates Read more
Overhead view of 6 clinical staff standing together looking at a tablet The MEND mental health program led to an eightfold increase in inpatient psychiatric consultations Read more
HSM brochure with blood pressure monitor and cuff Heart Safe Motherhood reduced readmission rates and eliminated racial disparities in postpartum hypertension care Read more
Catching Zs tripled the number of hospitalized patients who slept at least six hours – the minimum recommended by experts Read more
Healing at Home reduced length of stay by 40 percent Read more
An enhanced recovery protocol reduced opioid use after spine surgery Read more
Patient in cardiac rehab program Introducing defaults in the electronic health record increased referrals to cardiac rehab by 70 percent Read more
Two phones showing the MyHeartMap app and AED map More than 1,500 AEDs were mapped during the first iteration of the MyHeartMap Challenge Read more
Reward-based incentives led to higher rates of sustained abstinence from smoking than deposit-based incentives Read more
COVID SAFE enabled essential workers to safely return to campus amid the pandemic Read more
Facebook language predicted depression in medical records Read more
PATH reduced readmissions by 15 percent and hospital length of stay by more than three days Read more
PEACE improves patient experience and outcomes and reduces costs associated with miscarriage care Read more
Doctor giving a woman a liver ultrasound Adapting the LiveAware model, Independence Blue Cross doubled liver cancer screenings Read more
Patient receiving cancer care at home Cancer Care @ Home enabled patients with lymphoma to spend 25 fewer days in the hospital and patients with breast or prostate cancer to avoid up to 12 outpatient visits a year Read more
A mobile app, reminders, and accountability partners increased skin self-exams Read more
COBALT program on mobile device Cobalt revealed the unmet demand for mental health support among health care workers and introduced a model for streamlining access Read more
TIPS-Connect improved the standardized screening rate for prenatal depression by 70 percent Read more
Providing patients with obstructive sleep apnea with access to their PAP usage data significantly improved treatment adherence Read more
Switchboard’s automated reminders reduced appointment no-shows by 2 percentage points. Read more
HiRPM automates lab monitoring for patients on high-risk medications Read more
Community health worker laughing with two women IMPaCT reduced total hospital days by 65 percent and doubled the rate of patient satisfaction with primary care Read more
Predictive models can be leveraged to prevent the progression of diabetes Read more
Opt-out framing tripled enrollment in a diabetes self-management intervention Read more
Screening rates for hepatitis C doubled when a screening order was sent along with a typical reminder Read more
X-waiver buttons for ED clinicians CORE ensures that patients struggling with opioid use disorder receive evidence-based treatment in the emergency department to promote long-term recovery Read more
Shared financial incentives helped patients with high cardiovascular risk to reduce levels of low-density lipoprotein cholesterol Read more
Defaults in the electronic health record doubled hepatitis C screening orders Read more
Loss-framed incentives increased physical activity in overweight and obese adults Read more
COVID Watch text message asking about how a patient is feeling COVID Watch saved lives weekly during the first surge of the pandemic Read more
Bulk ordering and text messaging increased mammogram screening rates by 2% or more Read more
Defaults more than doubled compliance with opioid prescribing guidelines in the emergency department Read more
Combined incentives nearly doubled exercise goal achievement Read more
Mockup of Neuralert wristband device Neuralert decreased stroke detection time tenfold Read more
Hand holding a pill bottle filled with white disposal powder A program issuing mailed kits doubled the rate of leftover opioid disposal Read more
ILUM enables health care providers to access real-time interactive data on antibiotic susceptibility and resistance patterns Read more
Telemedicine slashed time to dermatology consult from 84 days to 5 hours Read more
Patient exam room with Penn Symphony logo in lower right Symphony, an operations management platform, increased patient access to ophthalmology clinics, saved practice managers hours every week, and reduced scheduling errors. Read more
Normative feedback and financial incentives increased physical activity Read more
Person texting on their phone with Fast Track to Fertility chatbot Fast Track to Fertility reduced time to initial appointment and time to initiation of treatment by approximately 50 percent Read more
Waist-down shot of someone with their leg in a brace holding canes and standing next to a hospital bed The HomeConnect+ remote monitoring program led to a fourfold drop in hospital readmissions after joint replacement surgery Read more
Mailed FIT kit Opt-out messaging led to significantly higher CRC screening rates than opt‐in messaging Read more
Two people inside a large cardboard frame saying "I got the COVID-19 vaccine!" Low-tech COVID-19 vaccine clinics rapidly increased the pace of vaccinations in communities of color in Philadelphia Read more
Clinician putting a swab into a tube PreAct increased genetic testing rates from 65 percent to 95 percent among ovarian cancer patients Read more
Genetics counselor looking at a monitor and taking notes The Penn Telegenetics Program improves access and decreases cancer mortality Read more
COVID Twitter dashboard The COVID-19 Twitter Map tracked health trends across the country and provided actionable information during lockdown Read more
TargetPath halved ICU use among patients with diabetic ketoacidosis Read more
Defaults in the electronic health record cut unnecessary imaging for palliative cancer patients in half Read more
Gamification increased physical activity among families Read more
Woman sitting at a multi-monitor computer setup and speaking into a headset Penn Medicine OnDemand saved the health system more than $1.5 million in its first two years in operation Read more
IDTS Monitoring System identifies patients for monitoring while saving care teams 10-12 hours per week Read more
Nudging doctors to prescribe statins tripled prescription rates Read more
A chatbot gave patients 24/7 COVID-19 guidance while protecting clinical resources during a critical phase of the pandemic Read more
Switchboard enabled the delivery of high-value virtual care via 30,000 telemedicine appointments per week at the height of the COVID-19 pandemic. Read more
PreOp+ anesthesia evaluations improve health outcomes and experience for surgery patients and lower day-of-surgery delays and cancellations Read more
Yelp reviews offered insight into opioid experiences and the challenges of pain management Read more
An hour of work and one simple nudge resulted in $32 million in savings for Penn Medicine Read more
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