Engage with Caro Garzon Mrad
Caro Garzon Mrad
Caro Garzon Mrad serves as a design and strategy lead at the Center for Insights to Outcomes. In this role, she advises teams seeking to test and implement new solutions across Penn Medicine and supports staff development. Caro is a firm believer in system design. She believes sustainable change can only happen if everyone's needs, priorities, and experiences inform solutions and that projects should never happen to people but be developed with them.
Caro studied integrated design at the Koeln International School of Design in Cologne, Germany, and earned a master's degree in integrated design from the University of Pennsylvania. In addition to her work in health care, Caro has taught at the University of Pennsylvania and worked in home automation at Zonoff (now Ring) and higher education admissions at LSAC.